This course will enhance students' understanding of interpersonal communication and help improve their ability to communicate effectively in diverse situations. Topics will include foundational elements of communication, perceptions, self-concepts, verbal and nonverbal behaviors, active listening, conflict resolution, feedback, and developing and maintaining personal and professional relationships.
Prerequisites
Reading proficiency as established by District Policy.
Student Learning Outcomes
- Identify and articulate the fundamental characteristics of interpersonal communication.
- Analyze the effectiveness and appropriateness of various verbal and nonverbal messages.
- Identify barriers to effective listening and demonstrate appropriate listening behaviors and responses.
- Explain the interaction between verbal and nonverbal messages.
- Describe and differentiate active listening from passive listening.
- Explain the importance of feedback in interpersonal communication.
- Demonstrate effective communication strategies that contribute to the establishment of positive communication climates.
- Explain how different conflict management styles can influence interpersonal relationships.
- Outline implications of an individual's cultural and social background on interpersonal dynamics.
- Describe the processes involved in self-concept formation and identity management, along with their effects on interpersonal interactions.