This course explores the fundamental principles of psychology and their practical application to understanding human behavior. Emphasis is placed on using psychological insights to analyze and influence interpersonal dynamics in both personal and professional settings, including effective communication, motivation, and conflict resolution.
Prerequisites
None
1. Analyze and clearly explain the importance of people skills for developing strong relationships and a healthy workplace environment.
2. Evaluate and apply strategies to improve personal and occupational communication within organizational contexts.
3. Examine communication styles, self-esteem, personal values, attitude formation, and motivation, and explain how these factors impact productive interactions.
4. Develop and implement strategies to build and maintain positive relationships inside diverse contexts.
5. Assess and strengthen personal relationships by applying principles and strategies learned in the course.
6. Evaluate the value of external resources and readings in building effective human relations skills.
7. Analyze and document the effects of intercultural differences on business relations and communication.
8. Cultivate and present a professional image, valuing its impact in the workplace.
9. Identify and use effective team-building strategies to strengthen collaboration and group performance.
10. Describe and apply effective conflict resolution strategies in professional and private contexts.
11. Examine the particular challenges and opportunities in human relations in modern workplaces, accounting for technical and cultural changes.
12. Develop a comprehensive life plan that incorporates effective human relations skills to support personal and career development.