This course explores the fundamental principles of psychology and their practical application to understanding human behavior. Emphasis is placed on using psychological insights to analyze and influence interpersonal dynamics in both personal and professional settings, including effective communication, motivation, and conflict resolution.
Prerequisites
None
1. Analyze and articulate the importance of human relations skills for fostering productive interpersonal and organizational environments.
2. Evaluate and apply strategies for improving both personal and professional communication within an organization.
3. Explore communication styles, self-esteem, personal values, attitude formation, and motivation, and explain their impact on interacting effectively with others.
4. Develop and implement personal strategies for building and maintaining positive relationships in various contexts.
5. Cultivate and project a professional image, with an understanding of its impact in a work setting.
6. Identify and apply effective team-building strategies to enhance collaboration and group performance.
7. Describe and implement effective conflict resolution strategies in professional and personal situations.
8. Analyze the unique challenges and opportunities for human relations in the modern workplace, including technological and cultural shifts.
9. Develop a personal life plan that incorporates effective human relations skills to foster personal and professional growth.
10. Assess and strengthen specific personal relationships using the principles and strategies learned in the course.
11. Evaluate the contributions of external resources and readings to the development of effective human relations skills.
12. Analyze and report on the impact of intercultural differences on business relations and communication.